Refund Policy:

Thanks for purchasing our products or services operated by I am Erica Thomas, LLC.

Due to the nature of our business and products we sell, services and shop products are not eligible for a refund. Every purchase of services and products comes with instructions for best use, and if not followed, that cannot be faulted by I am Erica Thomas, LLC.

If anything is unclear or you have more questions feel free to contact our customer support team.

Order Fulfillment Policy:

All orders will fulfill within 10 to 21 days, based on service purchased. Please read each item description in depth to understand when your order will deliver by email. Communication is maintained throughout the lifecycle of the order and after.

Order Completed:

Once your order has completed, you will receive an email with attachments OR a shipping label tracking information. Each email will include instructions for best use. Please read and follow accordingly.